Privacy Policy

1. Introduction

Big Tick Energy ("BTE", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, newsletters, and services (collectively, the "Service").

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Email address (for newsletter subscriptions and account creation)
• Name (when provided for account setup)
• Payment information (processed securely through third-party payment processors)
• Communication preferences
• Any information you provide when contacting customer support

Automatically Collected Information

We may automatically collect certain information when you use our Service:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service
• Process subscriptions and payments
• Send newsletters, research reports, and other content
• Respond to your inquiries and provide customer support
• Improve our Service and develop new features
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, including:

• Email service providers (for newsletter delivery)
• Payment processors (for subscription billing)
• Web hosting and analytics providers
• Customer support platforms

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. These technologies help us:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content
• Improve our Service performance

You can control cookies through your browser settings, but disabling cookies may limit some functionality of our Service.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you cancel your subscription, we may retain certain information for legitimate business purposes and legal compliance.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your personal information
• Objection: Object to processing of your personal information
• Unsubscribe: Opt out of marketing communications at any time

To exercise these rights, please contact us at hello@bigtick.energy

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: